Customer Solutions Graduate programme

If you’re looking to build a career in commercial or corporate banking, our Customer Solutions pathway is the perfect place to start.

Whether its entrepreneurial start-ups, growing SME or well known corporates, as a Graduate trainee you’ll get the chance to work directly with our customers, building a deep understanding of the sectors they work in.

You’ll soon be harnessing your talents to build relationships, structure solutions and shape the banking products of the future.

About the programme

Within our Customer Solutions pathway you can apply to either our Commercial Banking programme or our Structured Finance programme. Both these two year programmes are designed to equip you with the skills and experiences you’ll need to become a leading commercial or corporate banker.

The Commercial Banking Programme offers a comprehensive grounding in commercial and corporate banking, and will see you working directly with a diverse range of business and corporate customers. In addition it provides the opportunity to explore career paths within our growing Product, Digital and Innovation teams.

On this programme you can look forward to:

  • Gaining experience of building client relationships
  • Developing a deep understanding of our customers’ needs, and expertise in the products we offer
  • Building robust credit, lending and risk management skills
  • Acquiring insight into product development, innovation and our growing digital banking capability
  • Developing the confidence and critical capabilities you need for success in the bank

Our Structured Finance programme focuses more specifically on larger more sophisticated corporate and institutional clients, with complex financing needs. It will provide you with the specialist skills to build your career across a wide range of debt financing products.

On the Structured Finance programme, you can look forward to:

  • Gaining experience of building client relationships
  • Developing a deep understanding of our customers’ needs, and expertise in the products we offer
  • Building robust financial modelling, credit analysis and risk management skills
  • Acquiring insight into product development and digital banking
  • Originating, structuring and executing debt financing transactions from end to end
  • Developing the confidence to raise ideas, develop solutions and challenge the status quo

You'll be rewarded with a starting salary from £31,850. On top of your salary you’ll also have access to our flexible benefits package.

You can find out more about the individual programmes in the listings below.

After a full induction, each programme is structured around four six month rotations, each based in different areas of our Customer Solutions business.

On completing the programme, we hope to see you join us in a permanent role. We’ll be advising you on career development throughout your journey, but particularly during your last rotation, where we’ll focus on which roles could be right for you.

The Customer Solutions pathway is excellent preparation for a wide range of career paths, and some of the potential next roles you could move into may include:

Commercial only

  • Relationship Manager
  • Originator / Business Development
  • Sector Specialist Product Sales Specialist
  • Innovation Consultant
  • Digital Consultant

Structured Finance roles

  • Product Specialist (Loans, Bonds, Advisory)
  • Sector Specialist
  • Capital Structure and Ratings Advisor

Supporting you

We pride ourselves on the professional support we offer our graduates, and the friendly, down to earth community they have shaped.

Before you join us, you’ll be paired with a ‘buddy’ (a graduate already on the programme) who’ll be there to help you get settled, answer any questions, and share their experiences.

You’ll also be assigned a Graduate Coach and a Placement Manager. Your Graduate Coach will be there to provide support throughout the programme, and will work with you to create a personal Capability Plan; your Placement Manager will provide rotation specific support, and will change with each placement. Together, they’ll help you reflect on your progress, develop your career, and build your professional network.

For a fuller picture of how you’ll progress through the programme and the support you’ll receive at each stage, check out the Graduate Professional Development journey below.

About you

You’ll need to be on course for, or already possess, a 2:1 in your degree. There’s no one subject area we have in mind, but we’ll be looking out for people:

  • Who are team players
  • With a real customer focus
  • Who have strong communication skills
  • Who are entrepreneurial, think differently and are willing to challenge
  • With high personal integrity
  • Who are ambitious, and willing to learn and adapt

To shape the future of Commercial Banking and Structured Finance we need intelligent, highly motivated and forward-thinking people. People who are curious to approach things from fresh perspectives, with the ability to build credible relationships, and the determination to help shape the best solutions for our customers.

If that sounds like you, then why not join us?

Programmes open

Take a look at programmes that are currently open for application below. You can also visit our application advice pages, where you’ll find details about the application process, as well as tips and advice to help you at every stage.

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