Area Director

Birmingham , United Kingdom
RBS logo
Ref: 60665 Contract: Full-Time Posted:

This job posting is no longer active

We're looking for an Area Director to join us in Birmingham

  • You'll be leading a team in providing Employment Law and HR, and Health, Safety and Wellbeing consultancy and training solutions, supporting customers to invest in and grow their business
  • You'll be managing relationships both internally and externally
  • You'll spend your time proportionately between supporting your team with client interactions, leading the business development objectives and managing stakeholder engagement
  • You'll have a competitive package, which includes generous benefits and a discretionary incentive scheme

You'll have a competitive package, which includes generous benefits and a discretionary incentive scheme

What you'll do

Leading a peripatetic team of up to 10 staff, you'll be responsible for managing the end to end process from business development to portfolio management, supporting businesses through the provision of customer focused solutions. This includes a range of Employment Law and HR, and Health, Safety & Wellbeing consultancy and training services.

You'll coach your team to deliver good customer outcomes and deliver on against their key objectives related to income and customer retention budgets, as well as make sure we have a robust risk culture in place. You'll be recognised as a Mentor representative both within and external to the bank, and a major part of your role will be building great relationships.

Additionally your role will involve:

  • Accountability for team income and retention budgets
  • Supporting tenders and bespoke quotes for new customer business acquisition
  • Coaching the delivery of good customer outcomes with identification of customer needs and provision of products and services appropriate to their needs
  • Ensuring that all information, advice and guidance provided to customers is high quality
  • Showing an enterprise-focused mind-set, network and role model collaboration for support of new business development 

The skills you'll need

We're looking for someone with significant leadership or management experience, as you'll be leading, developing and coaching a technically experienced team. You'll have strong commercial acumen, with proven experience in a commercial situation with stakeholders at senior management or director level.

You'll also bring:

  • Strong communication, collaboration and interpersonal skills, with a flair for building relationships both internally and externally
  • Planning and organising skills
  • The ability to perform well to deliver to deadlines
  • The ability to identify and lead business solutions and bespoke services offerings to customers and provide specific commercial price quotes
  • The confidence to liaise with regulatory bodies or legal counsel

A professional qualification, such as NVQ level 4, certificate, diploma or degree in Employment Law, SHE (Safety, Health and Environment) or regulatory consultancy would be beneficial, although isn't essential.

How we'll reward you

In return, we offer a competitive package starting at £45,344, which includes a cash and benefit funding programme that can be tailored to suit your individual needs. In addition, we provide a wide selection of exclusive lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your work/life priorities.

For more information on our benefits, please visit our website.


At NatWest, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles, find out more here.

As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under Conduct Rules of the Individual Accountability Regime (IAR) and is subject to pre-employment screening. This means if your application is successful, you’ll need to satisfy some important background checks before you can start working with us. These will include a full credit check, a criminal record check, residency and right to work checks.

Area Director

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