Associate, Business Management Resilience

Gurugram, India

Role

The role-holder will be a New a part of the build out of the India COE Business Continuity Team and be involved in their day-to-day responsibilities covering NWM resilience  plan oversight, testing and reporting, global BCP plan challenge and assurance activities, training and awareness development and execution and global crisis management  governance and administration.

The team will also be responsible for coordinating NWM specific incidents impacting India directly . The role-holder will  support the VP in developing and implementing the India remit as part of an enhanced resilience operating model  globally covering organisation, people, process and technology.

 

What The Business Does

Natwest Markets (NWM) is the wholesale banking division of the RBS Group with branches and trading activities located in numerous worldwide locations but principally the USA, Europe, and Asia.

The team provides services related to the management and control of transaction integrity and operational support front to back for all capital markets transactions globally.  With the interconnected nature of the business activities and technology estate the teams will continue to manage a mix of transactions covering business activity undertaken by both Markets and Capital Resolution.

 

Your Responsibilities

  • Support the delivery of the NWM India Business Resilience operating model including resource implementation and training to develop a new centre of excellence (COE) responsible for the production and overview of resilience reporting and analytics, challenge and assurance of Global business continuity plans and practices, training and awareness activities to ensure all NWM personnel with a resilience role have the correct level of understanding of resilience requirements, Crisis Management Governance Administration, and the development of global enhanced processes and procedures
  • Deliver to NWM India Resilience Lead to deliver the India strategy and objectives as driven by global management and also deliver in driving the new India COE Business Continuity Team roles and responsibilities
  • Analysis  and reporting on global resilience policy status and risk to defined timescales, delivery of training and awareness activities for NWM global personnel with resilience roles, and completion of regular  BCP plan assurance activities partnering with the global business units across NWM with the identification of potential resilience vulnerabilities and suggested remediation requirements
  • Production of risk assessment reports for integration into local and global governance, local partnership and oversight of India/APAC BCP planning and testing activities to ensure compliance to policy. Creation of new processes/SOPs to further enhance global team responsibilities as required, and execute processes to ensure governance and maintenance of the NWM global crisis management framework
  • Support coordination of NWM India/APAC impacting incidents including facilitation of response calls (individual will be required to be on call 24/7/365)

 

The Skills That You Need

  • Practical industry knowledge and operating experience of managing Business Resilience or Operational Risk environment
  • Experienced with interacting with different levels of stakeholders across the organisation
  • Strong personal drive to challenge existing process and seek efficiencies
  • Ability to provide recommendations based on key metrics and data
  • Have decision making ability skills within specified parameters as well as independent and collaborative decision making skills
  • Strong team player who manage  multiple tasks to meet target timelines and goals
  • Be enthusiastic, motivated, ambitious with a strong desire to succeed and have the determination and resilience
  • Be a strong team player who will also promote an effective team environment
  • Strong personal ownership and commitment to quality.  Willing to contribute and speak up with a view or opinion, and add value by questioning and probing to ensure a through and robust solution is implemented
  • Excellent communicator, able to adapt delivery style and language to suit the audience. Able to present complex issues and solutions to mixed audiences and where necessary resolving conflicts and complexity by delivering practical solutions.  Not afraid to challenge the current landscape across multiple levels of seniority
  • Have an understanding of investment banking  and familiarity with the wider RBS/NWM organisation

The Division

Role

The role-holder will be a New a part of the build out of the India COE Business Continuity Team and be involved in their day-to-day responsibilities covering NWM resilience  plan oversight, testing and reporting, global BCP plan challenge and assurance activities, training and awareness development and execution and global crisis management  governance and administration.

The team will also be responsible for coordinating NWM specific incidents impacting India directly . The role-holder will  support the VP in developing and implementing the India remit as part of an enhanced resilience operating model  globally covering organisation, people, process and technology.

 

What The Business Does

Natwest Markets (NWM) is the wholesale banking division of the RBS Group with branches and trading activities located in numerous worldwide locations but principally the USA, Europe, and Asia.

The team provides services related to the management and control of transaction integrity and operational support front to back for all capital markets transactions globally.  With the interconnected nature of the business activities and technology estate the teams will continue to manage a mix of transactions covering business activity undertaken by both Markets and Capital Resolution.

 

Your Responsibilities

  • Support the delivery of the NWM India Business Resilience operating model including resource implementation and training to develop a new centre of excellence (COE) responsible for the production and overview of resilience reporting and analytics, challenge and assurance of Global business continuity plans and practices, training and awareness activities to ensure all NWM personnel with a resilience role have the correct level of understanding of resilience requirements, Crisis Management Governance Administration, and the development of global enhanced processes and procedures
  • Deliver to NWM India Resilience Lead to deliver the India strategy and objectives as driven by global management and also deliver in driving the new India COE Business Continuity Team roles and responsibilities
  • Analysis  and reporting on global resilience policy status and risk to defined timescales, delivery of training and awareness activities for NWM global personnel with resilience roles, and completion of regular  BCP plan assurance activities partnering with the global business units across NWM with the identification of potential resilience vulnerabilities and suggested remediation requirements
  • Production of risk assessment reports for integration into local and global governance, local partnership and oversight of India/APAC BCP planning and testing activities to ensure compliance to policy. Creation of new processes/SOPs to further enhance global team responsibilities as required, and execute processes to ensure governance and maintenance of the NWM global crisis management framework
  • Support coordination of NWM India/APAC impacting incidents including facilitation of response calls (individual will be required to be on call 24/7/365)

 

The Skills That You Need

  • Practical industry knowledge and operating experience of managing Business Resilience or Operational Risk environment
  • Experienced with interacting with different levels of stakeholders across the organisation
  • Strong personal drive to challenge existing process and seek efficiencies
  • Ability to provide recommendations based on key metrics and data
  • Have decision making ability skills within specified parameters as well as independent and collaborative decision making skills
  • Strong team player who manage  multiple tasks to meet target timelines and goals
  • Be enthusiastic, motivated, ambitious with a strong desire to succeed and have the determination and resilience
  • Be a strong team player who will also promote an effective team environment
  • Strong personal ownership and commitment to quality.  Willing to contribute and speak up with a view or opinion, and add value by questioning and probing to ensure a through and robust solution is implemented
  • Excellent communicator, able to adapt delivery style and language to suit the audience. Able to present complex issues and solutions to mixed audiences and where necessary resolving conflicts and complexity by delivering practical solutions.  Not afraid to challenge the current landscape across multiple levels of seniority
  • Have an understanding of investment banking  and familiarity with the wider RBS/NWM organisation

    WHY RBS

    Our purpose is to serve customers well. We serve around 19 million
    customers across the globe, and our aim is to consistently meet and
    exceed their needs wherever they find us. Our ambition is to become
    the UK's number-one bank for customer trust, service and advocacy and
    our team in India is integral to helping us achieve this goal.

    We'll make sure you're clear on what's expected of you in your role,
    that you have what you need so that you're capable of succeeding, and
    that you're motivated to do your best work. We're a place where you
    can grow your career, build skills, expand your horizons and be
    recognised for the great contributions you make.

    REWARD

    Your reward is about much more than just your salary. Our benefits
    packages are designed to be flexible, giving you the freedom to make
    choices which fit your lifestyle, and your plans for the future.

    INCLUSION

    We care about diversity, and we believe everyone should be able to
    bring their whole selves to work. And as an equal opportunity
    employer, we invite applicants from all sections of the community
    including across gender identities, orientations, physical and mental
    capabilities, cultures and ages. We want you for the work you'll do.

 

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