Head of Hong Kong Compliance & Conduct Manager - Director

Hong Kong, Hong Kong

Join NatWest Markets in Hong Kong as an APAC F&RS, T&FS and HK Compliance & Conduct Manager

Purpose of Role

This role is responsible for the Compliance and Conduct coverage of the NWM Trading & Flow Sales (T&FS) and Financing & Risk Solutions (F&RS) business in APAC and to lead HK Country Compliance. Reporting to the APAC Head of Compliance and Conduct and to the Hong Kong Country Executive.

What will you do

  • Provide leadership and direction in the development, implementation and maintenance of a sustainable conduct and compliance strategy in order to promote and foster sustainable customer outcomes

  • Deliver expert conduct and regulatory advice, oversight and challenge across APAC for the set-up and growth of the F&RS business, the establishment of a private side business in APAC and take the lead on corporate coverage and liaison with HK regulators

  • Understand and influence the NWM strategies and business model for the APAC F&RS business and identify, challenge and help resolve with the business any aspect  which conflicts with the agreed Conduct Risk appetite

  • Support and advise the T&FS teams on regulatory interpretation, cross border concerns and general compliance matters ensuring all staff are suitably informed of regulations and policies relating to Compliance and Conduct

  • Identify and own potential or actual conduct and regulatory risks and lead appropriate escalation, remediation and mitigation

  • Help ensure NWM identify and address Conduct Risk considerations within their overall business model and in the management of their product portfolio lifecycle, and undertake robust remediation of known conduct risks including providing effective documentation / record keeping

  • Provide robust challenge to the firm’s senior management where their activities are outside risk appetite, escalating as appropriate

  • Help build, safeguard and uphold the reputation of NWM across relevant stakeholders: investors, press, politicians, public, staff, clients, with specific focus on the firm’s regulators

  • Comply with all relevant NWM policies and deliver against all relevant statutory, regulatory, supervisory and legal obligations

Three Lines of Defence Risk Management: 2LOD – Oversight & Control

  • Support and help develop the conduct risk and control mechanisms for  both the T&FS and F&RS businesses to use to discharge their responsibilities, independently overseeing and challenging effective management of conduct risks and controls within agreed risk appetites

  • Provide expert support, advice and escalation to leaders and the business on compliance and conduct risk management

  • This role also has standard accountabilities for management & supervision within their own department

The skills you'll need

  • Evidence of strong leadership acumen, people management and relationship skills

  • Detailed knowledge of financial institutions business strategy, market and products

  • In depth understanding of regulatory compliance and conduct risk issues and regulatory framework

  • Technical skills and experience in providing regulatory advice on F&RS private side set-up and supervision, corporate coverage advisory and HK country compliance would be essential

  • Fluent spoken and written Cantonese, traditional Chinese and English.  Spoken and written Mandarin would be beneficial

  • Proficiency and experience in liaising with HK regulators, including without limitation, HKMA and SFC

  • Proven track record of contributing to Conduct Risk assessments

  • Proven track record in dealing with diverse geographic footprint

  • Ability to communicate and influence at executive level internally and externally with regulators, trade associations and peer external organisations

  • Proven ability to think strategically and to translate concepts into effective processes

  • Highly developed creative skills to resolve complex problems and/or identify alternatives where established procedures may not exist


At NatWest Markets we want everyone to feel welcome, regardless of your background or needs. If you need adjustments made to your working environment, we’ll do everything we can to support you

As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under the Certified Regime (CR) of the Individual Accountability Regime (IAR) and is subject to enhanced pre-employment screening. This means if your application is successful, you’ll need to satisfy several background checks before you can start working with us. These will include a full credit check, a criminal record check and personal, financial and social conduct assessment.

You can find out more about IAR by visiting the Bank of England website and searching for "Individual Accountability Regime".

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