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The bank has seen a great deal of change and transition in its time, especially over the last few decades. Robin Stirzaker, one of our Controls Improvement Analysts has been working in the bank for over 23 years and been there through the ups and downs. Here, he shares with us a few snippets of...

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Mortgages are as close to our heart as they are to our customers’. For us, it’s a real growth area at the core of our business strategy where we’re working on ways to give better service to our customers by being more easily accessible. For them, it’s much more important than that. It’s about...

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For most of us, buying a home is the most expensive purchase we’ll ever make. This means taking that first step on the property ladder, and of course, taking out a mortgage. A first time buyer myself last year, there were times when I felt completely out of my depth, and often I reached out to my...

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The world of work can be daunting for young people, where everything you learned during your years of education is put to the test. What strikes me most about Will Islip, a Senior Relationship Manager for NatWest Commercial Banking, is his confidence, motivation and dedication.Following his...

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One of the biggest questions for the banking industry in a low interest rate environment, is how to gain a competitive edge. With the Bank of England base rate having been at historic lows since 2009, that question has been more pertinent than ever.For RBS and our customer brands, the answer has...

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I’m the first to admit that my knowledge of First Aid doesn’t extend very far; all I know is that the plasters at work are in the green box by the fridge, and that if I need to perform CPR, I should do it to the beat of Stayin’ Alive by the Bee Gees. The only problem is, I don’t actually know how...

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The year was 1995; I’d managed to pay my POG debt back to my dad 25p at a time, just in time for Merlin’s Premier League stickers to hit the shelf. It was an exciting time to be alive, yet little did I know that Tazos were just around the corner and I would soon be buying more crisps than I ever...

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