Help and FAQs

Programme eligibility

Q: Do I need a Mathematics degree or financial experience to apply?

A: No, our programmes are open to students from all academic disciplines. What’s important is that you can demonstrate a passion and genuine interest in your chosen programme.

You’ll receive all the training required once you join us, so you don’t need to have financial experience before you apply.

Q: What UCAS points and qualifications do I need?

A: You don’t need specific UCAS points for any of our programmes.

With the exception of our Technology programme within Technology Solutions, which requires a 2:2 degree or above, all other graduate and internship programmes require you to have achieved, or be on track to achieve, a 2:1 or above.

Q: I don’t meet the academic requirements, will my application be considered?

A: If you have extenuating circumstances to explain why you didn’t meet the academic requirements, you’ll still be considered. Our application form includes a text box where you can provide these details, be sure to complete this section if it applies to you.

Each case will be reviewed on an individual basis. Please note that proof of these circumstances will be required.

Q: I didn’t graduate this year, can I still apply?

A: Yes our graduate programmes are open to all regardless of graduation year. Your work experience could well advantage your application if it’s relevant.

Q: How many years after graduating can I still apply for a graduate scheme?

There is no time limit, as long as you have the correct qualifications, it doesn’t matter when you did your degree.

Q: I have a Masters degree, can I still apply?

A: Yes - however you will still need to meet our entry requirements. Our Technology Solutions programme requires a 2:2 degree classification or above, and all other graduate and internships programmes require you to have achieved or be on track to achieve a 2:1 or above.

Q: I am interested in undertaking a year-long paid placement within RBS. I am currently in my second year of university, do you offer this?

A: Year long placements are not a formal programme for us just yet, but take a look at our 10 week summer internships.

Q: Do I need to have a Technology degree to apply to the Technology Solutions programme?

A: No, but we’ll be looking out for curious and inquisitive people, with a real passion for technology and the drive to explore how it can be used to make a positive difference for our customers.

Q: Can I defer my place as a graduate / intern?

A: No, unfortunately we no longer accept deferred applications.

Q: What if I don’t get a 2:1?

A: We review on a case by case basis and would take into consideration any exceptional circumstances. If you don’t meet the requirements you could have your offer revoked.

Q: What if I have a 2:2 but I have a masters?

A: No – you won’t be able to join the programme unless it’s for our Technology programme within Technology Solutions, where the requirement is a 2:2.

Graduate programme information

Q: How long does the graduate programme last?

A: This varies for each business area and programme, most graduate programmes last two years, with the exception of Internal Audit, which is three years.

Q: What are the programme start dates?

A: Graduate programmes will start in September 2018.

Q: Can I apply for more than one graduate programme?

A: No, you can only apply to one graduate programme at a time.

Q: What does a typical day involve?

A: You can find lot’s of great information on the programme landing pages for graduates and interns. Here you’ll also find ‘Read, watch, listen’ sections for each programme where you can hear from some of our current graduates.

Q: Will I have people to support me, such as a mentor?

A: Yes, from your first day you’ll be given a wide network of dedicated people to support you, including a mentor. You’ll also have a Buddy, a graduate from the year above who is currently on the programme. They’ll be a great source of information and advice, as well as someone to call on should you need support.

You can read more about how you’ll be supported on the programme landing pages for graduates and internships.

Q: What qualifications do the pathways offer?

A: Qualifications differ by programme, you can find out more information about these under the ‘Learning Journey’ section of the programme pages.

Q: Can I speak to someone to find out more about a particular programme before applying?

A: You can find lot’s of great information on the programme landing pages for graduates and interns. Here you’ll also find ‘Read, watch, listen’ sections for each programme where you can hear from some of our current graduates.

Q: Where can I find out more about RBS online?

A: We suggest you have a good look around this site for learning more about working for RBS and also check out RBS.com.

Q: Do I get a choice of rotations?

A: Your rotations (or pathway) will be provided to you by the programme team. They will be designed to give you a breadth of knowledge and a varied skillset by end of the programme.

You may have a degree of choice in the last rotation, depending on the particular programme.

Q: What will my rotations include?

A: Each programme is very different, and rotations available vary from year to year, but you can visit our programme pages for more information.

Q: Am I guaranteed a permanent role after my internship / graduate scheme?

A: As an intern you are assessed throughout the 10 week programme, and if you are showing a strong performance, we may offer you a position on the 2 or 3 year graduate scheme for the following year.

If you are a graduate, we are committed to working with you to find a role at the end of your programme.

Internship information

Q: What are the programme start dates?

A: Internship programmes will start on the 25th June 2018.

Q: What happens on an internship?

A: You can find lot’s of information about our internship programmes here.

Q: What happens at the end of the internship?

A: At the end of the placement, you’ll be assessed on what you’ve learned. Complete this successfully and you could be offered a place on our 2019 graduate programme. From there you can carry the skills you’ve learned forward and take the next exciting step in your career.

Q: Can I speak to someone who has completed an internship before I apply to see if it is right for me?

A: We have a number of resources available to you so you can gain an understanding of what’s involved in our internships, so you can make an informed decision before you apply.

You can check out our programme pages here, and check out our videos and other content on our social media channels, for more information. Please also have a look at our events page as these are an ideal time to meet other graduates and interns and learn more about the programmes.

Q: Can I do more than one internship?

A: No, you can only apply for one internship.

Q: Do you offer internships under the Erasmus programme?

A: No, we do not offer this kind of internship.

Q: I am currently a final year undergraduate and planning to apply for a Masters degree, can I apply for an internship at RBS?

A: Yes you can apply for an internship.

Q: What year of study do I need to be in to be eligible for an internship?

A: You need to be in your penultimate year of study to be eligible for our internships.

Q: Can I apply for an internship if I have graduated?

A: No, our internship programmes are only open to penultimate year students.

Q: Can I apply for an internship if I have not been to University?

A: No, you need to be studying towards a degree to apply.

Q: Do you offer Spring Internships?

A: No – We offer Female Insights weeks, which take place in April and September

Q: I am a first year student; do you have anything I can apply for?

A: Yes. If you are in the first year of a three year degree, you can apply to one of our Female Insight weeks.

Q: Do we cover accommodation for internships?

A: No. The internship is paid, so this will allow you to cover the cost of your accommodation.

Female Insight Weeks

Q: Is the female insight week only applicable to women or can anyone apply?

A: Female Insight Weeks are available to both male and female applicants.

Locations

Q: Do I get a choice about where I'm based?

A: Most roles have specific locations, and you’ll be based there for the duration of your programme – you should always consider this when choosing which programme to apply to.

However some programmes are UK wide to provide you with the most opportunities, so it’s best to be flexible about where you’ll be based and make sure you read the programmes description thoroughly.

Q: Can I apply for a position in a specific location?

A: Most of our roles are advertised for a specific location, so at the application stage you can decide which location you want to be based in for the duration of the programme.

For some graduate programmes advertised as UK-wide, you might be expected to relocate. We can’t take preferences for locations with these programmes and you would be expected to move if needed. You’ll always be given plenty of notice so that you can plan in advance.

Q: Before I apply, I’d really like to know where I’d be based if I were to be successful?

A: When applying for a graduate or internship programme, you will need to apply for a specific location, unless it’s listed as UK-wide, which can be discussed after you’ve applied.

Q: Can I choose my roll off location?

A: There is an expectation that you will finish in the location that you are based in for the duration of the programme.

Q: I did my internship in Edinburgh; can I move my graduate programme to London?

A: No, our expectation is that you will complete the graduate programme in the same locations as your internship.

Q: Do you offer help with recommending places to live or finding accommodation if I am successful?

A: The welcome (on-boarding) portal gives you lots of information on the key hub locations and accommodation available nearby.

Please be aware, The Edinburgh Fringe festival takes place at the same time as the 10 week internship - so there’s lots of competition for accommodation in this area. Therefore, we strongly encourage you to organise something sooner rather than later. The welcome portal allows you to connect with other interns / graduates to share accommodation ideas with each other.

Opening and closing dates

Q: When will your graduate programmes open for applications?

A: Programmes will be open for applications on 11th September 2017.

Q: When will your internship programmes open for applications?

A: Programmes will be open for applications on 11th September 2017.

Q: What is the closing date for graduate applications

A: Please check the website for the closing date, most programmes will close on either 3rd December 2017 or 31st December 2017 however we may close programmes early if we have a large amount of applications so we encourage you to get your application in as soon as possible.

Q: What is the closing date for internship applications?

A: Please check the website for the closing date, most programmes will close on either 3rd December 2017 or 31st December 2017 however we may close programmes early if we have a large amount of applications so we encourage you to get your application in as soon as possible.

Q: Does it matter when I complete my application?

A: We encourage you to complete your application as soon as you can, as we may close programmes early if we have a large amount of applications.

Event queries

Q: What events will RBS be attending?

A: Please see details of our planned events here.

Q: Do I need to register to attend events?

A: For some of our events, yes. Please visit our event page where we will specify details on how to sign up.

Q: Can I bring a friend or family member along?

A: At some of our events, we will have a limited number of spaces therefore it might not always be possible for you to bring a friend or family member along. Once you’ve registered for a space, you’ll be able to contact us for more information about the event itself.

Q: I am attending Dine and Discover but I have a food allergy who should I inform?

A: If your application to attend a Dine and Discover event is successful, we will contact you to confirm your menu choices and check whether you have any dietary requirements or allergies that need to be catered for.

Assessment questions

Q: How long do I have to complete the assessment after applying?

A: Some programmes fill up very quickly so we encourage you to complete the stages of assessment as soon as possible after applying so that we can consider your application.

Q: How can I prepare for the numerical ability and logical reasoning assessments?

A: For the numerical ability and logical reasoning assessments, you can visit the Talent Q candidate support website trytalentq.com which provides access to a series of practice ability tests, plus other assessment support information.

You will be given a final opportunity to practice the assessments once you have logged in to complete the real tests.

Sky Rise City

Q: How do I access Sky Rise City?

A: On completion of the situational judgment test, you will be sent an email with all the details including your user name and password. If you have any technical issues, please email support@arcticshores.com and include your username, details about the make and model of your device and mention that you are a candidate applying to RBS.

Q: I require adjustments (such as extra time), does the game accommodate this?

A: Please contact us if you require any adjustments for disabilities or learning difficulties.

Q: Which devices and operating systems are supported?

A: We support iOS and Android and the application is designed to function equally well on any screen size. You should use a device that was introduced to market within the last 3 years (e.g. anything newer than an iPhone 5 for Apple users).

Older devices will be slower and in some cases unable to handle the application, so please ask to borrow an appropriate device from a friend or family member if you do not have one. Please do not use mobile OS emulators on your PC or Mac.

Q: How should I set-up my device?

A: It’s important that you do not become distracted when taking the assessment. Please ensure that:

  1. Application and messaging push notifications are disabled
  2. Your device is set to "do not disturb” even when it is unlocked
  3. You have adequate battery life when you start the assessment

You can find information on how to do this on the guides listed below:

Q: Can I see my results?

A: Yes, your report will be sent to the email address that you used to apply.

Q: What should I do if the app crashes?

A: First of all, don’t panic, all of your game data is backed-up on our servers. Please contact support@arcticshores.com and state your player key and the make and model of your device. Please include a screenshot of the error message if one should appear as this will help us resolve the issue for you more quickly.

Assessment centres

Q: How can I prepare for an assessment centre?

A: More information and advice on preparing for an assessment center can be found here.

Q: What should I wear to an assessment centre?

A: Please make sure that you dress smartly, in business attire.

Q: How long will it take to hear if I am successful?

A: You will hear the outcome of your assessment centre within 72 hours. Following a successful assessment centre, a member of the Early Career team will contact you to take you through your offer onto the graduate or internship programme.

Q: I am no longer able to make the assessment centre, who should I contact?

A: Please contact the Early Career Recruitment team on 0845 302 1007 or respond as soon as you can via your account on rbsearlycareers.com.

Visas, Sponsorships and International Students

Q: Does RBS sponsor visas?

A: Yes, but you need to have the right to work in the UK.

We’ll check this before you start with us. In some circumstances we might be able to sponsor a Tier 2 (General) visa. To do this we need to satisfy a resident labour market test (RLMT). If you have a Tier 4 (General) visa and meet the requirements set out by the Government we’ll submit your application for a Tier 2 (General) visa in the UK before your start date.

Your application can’t be made from outside of the UK, so please make sure any plans accommodate this.

Q: Depending on my visa, if it doesn’t meet requirements, why won’t you support me?

A: To satisfy the resident labour market test (RLMT) we need to show that there are no suitably qualified resident workers to fill the vacancy or that your application would be exempt from the RLMT. It’s likely that the majority of our graduate or internship roles will be filled by settled workers, but you might still want to apply.

Application queries

Q: How do I know if the programme is right for me?

A: The first thing you should do is read all the material available to you online. If you’re still unsure about which programme is right for you, we’ll be happy to discuss things in person. Our representatives will be attending many presentations and careers fairs in the coming year. You can also try our Find your path tool for inspiration.

Q: Can I apply for more than one programme?

A: No, we’re looking for people who are as committed and passionate about the business area they are joining as we are. That's why it's so important to make the right decision. Use our Find your path tool and make sure you take time to weigh up your options and see what suits you best.

Q: Can I defer my entry for a year?

A: No, unfortunately we no longer accept deferred applications.

Q: I have a disability, can I apply?

A: Yes. We are an equal opportunities employer and we welcome applications from all members of the community. If you need any additional support throughout the process please let us know on your application form and one of the team will be in touch.

Q: Can I apply after a gap year?

A: Yes providing you meet the programme eligibility criteria.

Q: Can I apply to more than one location?

A: No, you can only apply to one location at a time.

Q: When will I find out if my application has been successful?

A: You will hear the outcome of your assessment centre within 72 hours. Following a successful assessment centre, a member of the Early Career team will contact you to take you through your offer onto the graduate or internship programme.

Salary

Q: What is the salary for the graduate scheme?

A: The starting salary for our graduate programmes is £27,000 depending on programme and location.

Q: Do interns get paid and what is the salary?

A: Yes, the salary for our internship programmes is £18,900 pro rata.

Q: What benefits do you offer?

A: You can find more information on our benefits here.

Work experience

Q: Do RBS offer a work experience programme?

A: Yes, we offer separate work experience schemes on a case-by-case basis. If you’re interested, please contact your local branch or office. The decision to grant a work experience placement is at the discretion of the local office, and will be based on whether or not we can meet your requirements.

General

Q: Do you have any 9-12 month placement schemes?

A: No but we do run a variety of internship programmes for first and penultimate year students. For penultimate year students, we run a 10-week summer internship. You can learn more about our internships here.

Q: Can I speak to any graduates or interns on any of the programmes?

A: We aim to bring graduates and interns along to as many of our events as possible. If you attend one of our presentations, skills sessions, networking events or guest lectures, you’ll meet representatives from the business – some who have joined us in recent years and some who have been here for many years.

Alternatively go to our Graduate and Intern programme pages where you can hear from current graduates.

Q: Why aren’t you recruiting into Investment Banking?

A: Our strategy is changing; commercial banking and structured finance are going to have demand but it is going to be part of the Customer Solutions programme, but if you are interested we advise you apply to the Customer Solutions programme, which may have scope to Investment.

Q: Who can I speak with to find out more or use as a point of contact throughout the process?

A: Our HR assessment team will answer general queries after you apply (through the application system message centre); or contact us through our Facebook page.

Talent Network