Collegues in call centre

Customer
Contact Centre Jobs

We want to be known as the best bank for today’s Scotland. Joining a Royal Bank of Scotland customer contact centre puts you in the right place to make that happen.

Make a difference, every day

Our customers rely on our help with a wide range of matters, from simple enquiries about their balance or products, to support when they’ve been victims of fraud or are in dispute with a retailer. That means we recruit for a number of different types of role, giving you the chance to specialise. Whatever your role, you’ll be a friendly and helpful voice to our customers, having great conversations and giving them the right answers at the right time.

Our contact centres are bright and lively places to work, where you can expect a great team atmosphere. We’re there for our customers when they need us, every day and around the clock, so depending on which team and centre you join, there are a range of working patterns which can help you manage all your commitments.

If you love speaking to people, joining one of our centres in Greenock, Glasgow or Edinburgh could be the ideal move.

Helping you grow

Previous customer service experience would be welcome – maybe from a call centre or a job in retail – but if you have the determination to succeed, we’ll support from the moment you join. You can expect great training when you start, and we’ll continue to support you throughout your journey, with an emphasis on your development.

Find out more about how we help our people build careers they can be proud of.

Customer Service Talent Network

If you can’t find the right role today, register with our Customer Service Talent Network so you don’t miss out on future opportunities.

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Analyst - DB2 DBA

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 61692 Date listed: 25/04/2017 View job and apply

Security Manager - Digital

London, Greater London, United Kingdom RBS Contract type: Full-Time Customer Service Job ref: 62133 Date listed: 21/04/2017 Closing date: 05/05/2017 View job and apply

Security Manager - Digital

Leeds, West Yorkshire, United Kingdom RBS Contract type: Full-Time Customer Service Job ref: 62133 Date listed: 21/04/2017 Closing date: 05/05/2017 View job and apply

Security Manager - Digital

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Customer Service Job ref: 62133 Date listed: 21/04/2017 Closing date: 05/05/2017 View job and apply

Security Manager - Digital

Belfast, Belfast, United Kingdom RBS Contract type: Full-Time Customer Service Job ref: 62133 Date listed: 21/04/2017 Closing date: 05/05/2017 View job and apply

Release & Environment Designer

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 60878 Date listed: 24/04/2017 Closing date: 22/05/2017 View job and apply

Development Manager (Java)

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 60524 Date listed: 24/04/2017 Closing date: 30/04/2017 View job and apply

Software Designer (Java)

Gurugram, Haryana, India RBS Contract type: Part-Time Information Technology Job ref: 60397 Date listed: 24/04/2017 Closing date: 26/04/2017 View job and apply

Service Analyst

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 61680 Date listed: 24/04/2017 Closing date: 05/05/2017 View job and apply

Business Manager

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 61471 Date listed: 24/04/2017 Closing date: 24/05/2017 View job and apply

Lead Software Designer (Qlikview)

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 60994 Date listed: 24/04/2017 Closing date: 22/05/2017 View job and apply

Senior Test Designer

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 61212 Date listed: 22/04/2017 Closing date: 31/05/2017 View job and apply

Test Designer

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 61215 Date listed: 22/04/2017 Closing date: 31/05/2017 View job and apply

Software Designer

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 61175 Date listed: 22/04/2017 Closing date: 31/05/2017 View job and apply

Business Management Manager

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 59431 Date listed: 21/04/2017 Closing date: 01/05/2017 View job and apply

Application Architect

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 59661 Date listed: 21/04/2017 Closing date: 07/05/2017 View job and apply

Development Manager

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 61164 Date listed: 21/04/2017 View job and apply

Solution Designer, Digital

Bristol, Bristol, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 62156 Date listed: 21/04/2017 Closing date: 19/05/2017 View job and apply

Senior Software Designer (.Net)

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 60873 Date listed: 21/04/2017 Closing date: 05/05/2017 View job and apply

Data Relationship Manager

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Marketing Job ref: 61751 Date listed: 20/04/2017 Closing date: 04/05/2017 View job and apply

Sr Release & Envmnt Designer

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 60877 Date listed: 20/04/2017 Closing date: 18/05/2017 View job and apply

Business Analyst

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 61805 Date listed: 20/04/2017 Closing date: 30/04/2017 View job and apply

Lead Software Designer (Oracle, Informatica)

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 61276 Date listed: 20/04/2017 Closing date: 31/05/2017 View job and apply

Senior Solutions Designer

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Business & Corporate Banking Job ref: 61609 Date listed: 19/04/2017 Closing date: 10/05/2017 View job and apply

Senior Solutions Designer

London, Greater London, United Kingdom RBS Contract type: Full-Time Business & Corporate Banking Job ref: 61609 Date listed: 19/04/2017 Closing date: 10/05/2017 View job and apply

 
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