Collegues in call centre

Customer
Contact Centre Jobs

We want to be known as the best bank for today’s Scotland. Joining a Royal Bank of Scotland customer contact centre puts you in the right place to make that happen.

Make a difference, every day

Our customers rely on our help with a wide range of matters, from simple enquiries about their balance or products, to support when they’ve been victims of fraud or are in dispute with a retailer. That means we recruit for a number of different types of role, giving you the chance to specialise. Whatever your role, you’ll be a friendly and helpful voice to our customers, having great conversations and giving them the right answers at the right time.

Our contact centres are bright and lively places to work, where you can expect a great team atmosphere. We’re there for our customers when they need us, every day and around the clock, so depending on which team and centre you join, there are a range of working patterns which can help you manage all your commitments.

If you love speaking to people, joining one of our centres in Greenock, Glasgow or Edinburgh could be the ideal move.

Helping you grow

Previous customer service experience would be welcome – maybe from a call centre or a job in retail – but if you have the determination to succeed, we’ll support from the moment you join. You can expect great training when you start, and we’ll continue to support you throughout your journey, with an emphasis on your development.

Find out more about how we help our people build careers they can be proud of.

Customer Service Talent Network

If you can’t find the right role today, register with our Customer Service Talent Network so you don’t miss out on future opportunities.

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Performance Test lead

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 64579 Date listed: 23/06/2017 Closing date: 25/07/2017 View job and apply

Senior Software Designer ( HTML5 & JAVA )

Bangalore, Karnataka, India RBS Contract type: Full-Time Information Technology Job ref: 64648 Date listed: 23/06/2017 Closing date: 31/07/2017 View job and apply

Security Assessment Specialist

Warszawa, , Poland RBS Contract type: Full-Time Risk & Compliance Job ref: 64833 Date listed: 23/06/2017 Closing date: 21/07/2017 View job and apply

File Transfer Contributor

Warszawa, , Poland RBS Contract type: Full-Time Risk & Compliance Job ref: 64813 Date listed: 23/06/2017 Closing date: 07/07/2017 View job and apply

Support Engineer

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 64482 Date listed: 23/06/2017 Closing date: 31/07/2017 View job and apply

Software Designer

Chennai, Tamil Nadu, India RBS Contract type: Part-Time Information Technology Job ref: 63845 Date listed: 23/06/2017 Closing date: 31/07/2017 View job and apply

Test Analyst

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 63243 Date listed: 23/06/2017 Closing date: 01/09/2017 View job and apply

Team Lead

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 61037 Date listed: 23/06/2017 Closing date: 13/07/2017 View job and apply

IT Analyst

Stamford, Connecticut, United States Royal Bank of Scotland Contract type: Full-Time Information Technology Job ref: 64287 Date listed: 22/06/2017 Closing date: 19/07/2017 View job and apply

Infrastructure Architect - Performance & Capacity

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 63555 Date listed: 22/06/2017 Closing date: 20/07/2017 View job and apply

Business Analyst

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 64517 Date listed: 22/06/2017 Closing date: 22/07/2017 View job and apply

Service Analyst, SAS Platform

Manchester, Greater Manchester, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 62991 Date listed: 22/06/2017 Closing date: 06/07/2017 View job and apply

Service Analyst, SAS Platform

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 62991 Date listed: 22/06/2017 Closing date: 06/07/2017 View job and apply

Service Analyst, SAS Platform

Manchester, Greater Manchester, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 62990 Date listed: 22/06/2017 Closing date: 06/07/2017 View job and apply

Service Manager, SAS Platform

Manchester, Greater Manchester, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 62989 Date listed: 22/06/2017 Closing date: 06/07/2017 View job and apply

Service Analyst, SAS Platform

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 62990 Date listed: 22/06/2017 Closing date: 06/07/2017 View job and apply

Service Manager, SAS Platform

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 62989 Date listed: 22/06/2017 Closing date: 06/07/2017 View job and apply

Testing Analyst (Quality Assurance)

Zurich, Zürich, Switzerland RBS Contract type: Full-Time Private Banking Job ref: 64877 Date listed: 22/06/2017 Closing date: 30/09/2017 View job and apply

Portfolio Manager - Network Services

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Job ref: 63437 Date listed: 22/06/2017 Closing date: 20/07/2017 View job and apply

IT Infrastructure Project Manager

Zurich, Zürich, Switzerland RBS Contract type: Full-Time Private Banking Job ref: 64850 Date listed: 21/06/2017 Closing date: 30/09/2017 View job and apply

Oracle Infrastrucure Engineer

Warszawa, , Poland RBS Contract type: Full-Time Risk & Compliance Job ref: 64180 Date listed: 21/06/2017 Closing date: 05/07/2017 View job and apply

SQL Infrastructure Engineer

Warszawa, , Poland RBS Contract type: Full-Time Risk & Compliance Job ref: 64172 Date listed: 21/06/2017 Closing date: 05/07/2017 View job and apply

Infrastructure Architect - DC Compute/Cloud

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 63969 Date listed: 21/06/2017 Closing date: 19/07/2017 View job and apply

Operational Resilience Technical Analyst

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 62842 Date listed: 21/06/2017 Closing date: 19/07/2017 View job and apply

Project Manager

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 64527 Date listed: 21/06/2017 Closing date: 31/08/2017 View job and apply

 
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