Collegues in call centre

Customer
Contact Centre Jobs

We want to be known as the best bank for today’s Scotland. Joining a Royal Bank of Scotland customer contact centre puts you in the right place to make that happen.

Make a difference, every day

Our customers rely on our help with a wide range of matters, from simple enquiries about their balance or products, to support when they’ve been victims of fraud or are in dispute with a retailer. That means we recruit for a number of different types of role, giving you the chance to specialise. Whatever your role, you’ll be a friendly and helpful voice to our customers, having great conversations and giving them the right answers at the right time.

Our contact centres are bright and lively places to work, where you can expect a great team atmosphere. We’re there for our customers when they need us, every day and around the clock, so depending on which team and centre you join, there are a range of working patterns which can help you manage all your commitments.

If you love speaking to people, joining one of our centres in Greenock, Glasgow or Edinburgh could be the ideal move.

Helping you grow

Previous customer service experience would be welcome – maybe from a call centre or a job in retail – but if you have the determination to succeed, we’ll support from the moment you join. You can expect great training when you start, and we’ll continue to support you throughout your journey, with an emphasis on your development.

Find out more about how we help our people build careers they can be proud of.

Customer Service Talent Network

If you can’t find the right role today, register with our Customer Service Talent Network so you don’t miss out on future opportunities.

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Strategic Delivery Resilience Analyst

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 62841 Date listed: 23/05/2017 Closing date: 06/06/2017 View job and apply

Analyst - Solaris

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 56780 Date listed: 23/05/2017 View job and apply

Project Manager

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 63581 Date listed: 22/05/2017 Closing date: 13/06/2017 View job and apply

Project Manager

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Operations Job ref: 63262 Date listed: 22/05/2017 Closing date: 30/06/2017 View job and apply

Solutions Specialist

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 60147 Date listed: 22/05/2017 Closing date: 19/06/2017 View job and apply

Test Lead

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 63253 Date listed: 22/05/2017 Closing date: 30/06/2017 View job and apply

Test Manager- Performance testing

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 60530 Date listed: 22/05/2017 Closing date: 21/06/2017 View job and apply

Lead Business Analyst

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 63455 Date listed: 22/05/2017 Closing date: 19/06/2017 View job and apply

Senior Business Analyst

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 63291 Date listed: 22/05/2017 Closing date: 19/06/2017 View job and apply

Tech Lead

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 63418 Date listed: 19/05/2017 Closing date: 31/05/2017 View job and apply

Software Designer - Oracle unix

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 62109 Date listed: 19/05/2017 View job and apply

Software Designer - Oracle Unix

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 62236 Date listed: 19/05/2017 View job and apply

Technology Trainee in Financial Services

Zurich, Z├╝rich, Switzerland RBS Contract type: Full-Time Private Banking Job ref: 63343 Date listed: 18/05/2017 Closing date: 30/06/2017 View job and apply

Software Designer

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 63248 Date listed: 18/05/2017 Closing date: 13/06/2017 View job and apply

Software Engineeer - Testing

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 62464 Date listed: 18/05/2017 View job and apply

Software Engineer - .Net

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 62463 Date listed: 18/05/2017 View job and apply

Test Analyst

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 61826 Date listed: 18/05/2017 Closing date: 14/06/2017 View job and apply

Lead Business Analyst

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 61188 Date listed: 18/05/2017 Closing date: 01/06/2017 View job and apply

Tech Lead - Security Testing

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 62522 Date listed: 18/05/2017 View job and apply

Senior Business Analyst

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 61844 Date listed: 18/05/2017 Closing date: 01/06/2017 View job and apply

Lead Software Designer-Bigdata

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 63370 Date listed: 18/05/2017 Closing date: 18/06/2017 View job and apply

Information Management Lead

Manchester, Greater Manchester, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 60989 Date listed: 17/05/2017 Closing date: 07/06/2017 View job and apply

Information Management Lead

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 60989 Date listed: 17/05/2017 Closing date: 07/06/2017 View job and apply

Technology Controls Manager

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 61900 Date listed: 17/05/2017 Closing date: 31/05/2017 View job and apply

Tech Lead - SQL Server Engineering

Bangalore, Karnataka, India RBS Contract type: Full-Time Information Technology Job ref: 62891 Date listed: 17/05/2017 View job and apply

 
Talent Network