Collegues in call centre

Customer
Contact Centre Jobs

We want to be known as the best bank for today’s Scotland. Joining a Royal Bank of Scotland customer contact centre puts you in the right place to make that happen.

Make a difference, every day

Our customers rely on our help with a wide range of matters, from simple enquiries about their balance or products, to support when they’ve been victims of fraud or are in dispute with a retailer. That means we recruit for a number of different types of role, giving you the chance to specialise. Whatever your role, you’ll be a friendly and helpful voice to our customers, having great conversations and giving them the right answers at the right time.

Our contact centres are bright and lively places to work, where you can expect a great team atmosphere. We’re there for our customers when they need us, every day and around the clock, so depending on which team and centre you join, there are a range of working patterns which can help you manage all your commitments.

If you love speaking to people, joining one of our centres in Greenock, Glasgow or Edinburgh could be the ideal move.

Helping you grow

Previous customer service experience would be welcome – maybe from a call centre or a job in retail – but if you have the determination to succeed, we’ll support from the moment you join. You can expect great training when you start, and we’ll continue to support you throughout your journey, with an emphasis on your development.

Find out more about how we help our people build careers they can be proud of.

Customer Service Talent Network

If you can’t find the right role today, register with our Customer Service Talent Network so you don’t miss out on future opportunities.

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Principal Business Architect

Gurugram, Haryana, India RBS Contract type: Part-Time Information Technology Job ref: 63409 Date listed: 22/07/2017 Closing date: 31/08/2017 View job and apply

Tech Lead (Release and Environment)

Bangalore, Karnataka, India RBS Contract type: Full-Time Information Technology Job ref: 65163 Date listed: 22/07/2017 Closing date: 31/08/2017 View job and apply

Lead - Business Analysis

Bangalore, Karnataka, India RBS Contract type: Full-Time Information Technology Job ref: 62267 Date listed: 21/07/2017 View job and apply

Senior Software Professional (SSIS)

Bangalore, Karnataka, India RBS Contract type: Full-Time Information Technology Job ref: 65828 Date listed: 19/07/2017 Closing date: 31/08/2017 View job and apply

Software Engineer

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 63897 Date listed: 20/07/2017 Closing date: 09/08/2017 View job and apply

Senior software Designer

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 62293 Date listed: 16/07/2017 Closing date: 31/07/2017 View job and apply

Lead Software Designer (TLM)

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 65909 Date listed: 20/07/2017 Closing date: 03/08/2017 View job and apply

Tech Lead (Mainframes Support)

Bangalore, Karnataka, India RBS Contract type: Full-Time Information Technology Job ref: 64510 Date listed: 19/07/2017 Closing date: 31/07/2017 View job and apply

Records Manager

Warszawa, , Poland RBS Contract type: Full-Time Risk & Compliance Job ref: 65645 Date listed: 19/07/2017 Closing date: 25/08/2017 View job and apply

Tech Lead - Environment

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 65513 Date listed: 19/07/2017 Closing date: 02/08/2017 View job and apply

Software Engineer Java

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 65231 Date listed: 18/07/2017 View job and apply

Application Manager Online Investment

Zurich, Z├╝rich, Switzerland RBS Contract type: Full-Time Private Banking Job ref: 65918 Date listed: 18/07/2017 Closing date: 31/10/2017 View job and apply

Software Engineer (Java)

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 65229 Date listed: 18/07/2017 View job and apply

Programme Manager - Business Resilience

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 65456 Date listed: 18/07/2017 View job and apply

Senior Test Designer (Manual Testing)

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 65194 Date listed: 18/07/2017 Closing date: 25/07/2017 View job and apply

Senior Support Professional (Middleware)

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 64688 Date listed: 18/07/2017 Closing date: 01/08/2017 View job and apply

Analyst - Linux

Bangalore, Karnataka, India RBS Contract type: Full-Time Information Technology Job ref: 64869 Date listed: 17/07/2017 View job and apply

Project Manager - Exchange Server

Chennai, Tamil Nadu, India RBS Contract type: Part-Time Operations Job ref: 62550 Date listed: 17/07/2017 View job and apply

Service Analyst

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 65235 Date listed: 17/07/2017 Closing date: 07/08/2017 View job and apply

Environment Analyst

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 65515 Date listed: 17/07/2017 Closing date: 08/08/2017 View job and apply

Senior Test Designer

Bangalore, Karnataka, India RBS Contract type: Full-Time Information Technology Job ref: 65838 Date listed: 17/07/2017 Closing date: 31/08/2017 View job and apply

Senior Test Designer

Bangalore, Karnataka, India RBS Contract type: Full-Time Information Technology Job ref: 65837 Date listed: 17/07/2017 Closing date: 16/08/2017 View job and apply

Tech Lead- Release and Environment

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 65671 Date listed: 17/07/2017 Closing date: 17/08/2017 View job and apply

Head of Data and Analytics

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 65631 Date listed: 17/07/2017 Closing date: 31/08/2017 View job and apply

Analyst (Specialism) - Oracle DBA

Bangalore, Karnataka, India RBS Contract type: Full-Time Information Technology Job ref: 64350 Date listed: 17/07/2017 View job and apply

 
Talent Network