Collegues in call centre

Customer
Contact Centre Jobs

We want to be known as the best bank for today’s Scotland. Joining a Royal Bank of Scotland customer contact centre puts you in the right place to make that happen.

Make a difference, every day

Our customers rely on our help with a wide range of matters, from simple enquiries about their balance or products, to support when they’ve been victims of fraud or are in dispute with a retailer. That means we recruit for a number of different types of role, giving you the chance to specialise. Whatever your role, you’ll be a friendly and helpful voice to our customers, having great conversations and giving them the right answers at the right time.

Our contact centres are bright and lively places to work, where you can expect a great team atmosphere. We’re there for our customers when they need us, every day and around the clock, so depending on which team and centre you join, there are a range of working patterns which can help you manage all your commitments.

If you love speaking to people, joining one of our centres in Greenock, Glasgow or Edinburgh could be the ideal move.

Helping you grow

Previous customer service experience would be welcome – maybe from a call centre or a job in retail – but if you have the determination to succeed, we’ll support from the moment you join. You can expect great training when you start, and we’ll continue to support you throughout your journey, with an emphasis on your development.

Find out more about how we help our people build careers they can be proud of.

Customer Service Talent Network

If you can’t find the right role today, register with our Customer Service Talent Network so you don’t miss out on future opportunities.

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Team Lead - Testing

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 59078 Date listed: 25/02/2017 Closing date: 31/03/2017 View job and apply

Technical Lead- BPM

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 59025 Date listed: 25/02/2017 Closing date: 31/03/2017 View job and apply

Infrastructure Architect - Designer

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 59918 Date listed: 24/02/2017 Closing date: 24/03/2017 View job and apply

Release & Environment Manager

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 58735 Date listed: 24/02/2017 Closing date: 10/03/2017 View job and apply

Test Lead - Non Functional Testing

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 59227 Date listed: 24/02/2017 Closing date: 31/03/2017 View job and apply

Service Manager

St Helier-Jersey, Channel Is, United Kingdom RBS International Contract type: Full-Time Information Technology Job ref: 59880 Date listed: 23/02/2017 Closing date: 09/03/2017 View job and apply

Software Designer (Java)

Bangalore, Karnataka, India RBS Contract type: Full-Time Information Technology Job ref: 59043 Date listed: 23/02/2017 Closing date: 28/02/2017 View job and apply

Analyst (Specialism) - Storage

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 58519 Date listed: 23/02/2017 View job and apply

Technical Services Manager

London, Greater London, United Kingdom RBS Contract type: Full-Time Information Technology Job ref: 58566 Date listed: 23/02/2017 Closing date: 09/03/2017 View job and apply

Analyst - Virtualization/VMware

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Operations Job ref: 58717 Date listed: 23/02/2017 View job and apply

Automation Test Lead

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 59928 Date listed: 23/02/2017 Closing date: 05/03/2017 View job and apply

Software Engineer- Java

London, Greater London, United Kingdom RBS Contract type: Full-Time Markets Job ref: 59638 Date listed: 22/02/2017 Closing date: 08/03/2017 View job and apply

Onboarding Journey Manager

London, Greater London, United Kingdom RBS Contract type: Full-Time Customer Service Job ref: 59848 Date listed: 22/02/2017 Closing date: 08/03/2017 View job and apply

Onboarding Journey Manager

Leeds, West Yorkshire, United Kingdom RBS Contract type: Full-Time Customer Service Job ref: 59848 Date listed: 22/02/2017 Closing date: 08/03/2017 View job and apply

Onboarding Journey Manager

Edinburgh, Lothian Region, United Kingdom RBS Contract type: Full-Time Customer Service Job ref: 59848 Date listed: 22/02/2017 Closing date: 08/03/2017 View job and apply

Onboarding Journey Manager

Belfast, , United Kingdom RBS Contract type: Full-Time Customer Service Job ref: 59848 Date listed: 22/02/2017 Closing date: 08/03/2017 View job and apply

Cyber Risk & Information Security Analyst

Dublin, , Ireland Ulster Bank Contract type: Full-Time Customer Service Job ref: 59842 Date listed: 22/02/2017 Closing date: 08/03/2017 View job and apply

Avaloq Developer Credit & Risk

Zurich, Zürich, Switzerland RBS International Contract type: Full-Time Private Banking Job ref: 59969 Date listed: 22/02/2017 Closing date: 31/05/2017 View job and apply

Technical Lead

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 59442 Date listed: 22/02/2017 Closing date: 31/03/2017 View job and apply

Software Designer

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Information Technology Job ref: 58757 Date listed: 22/02/2017 Closing date: 31/03/2017 View job and apply

Technical Specialist

London, Greater London, United Kingdom RBS Contract type: Full-Time Operations Job ref: 59220 Date listed: 21/02/2017 Closing date: 07/03/2017 View job and apply

Lead(Specialism) - SOX & Industry Compliance

Chennai, Tamil Nadu, India RBS Contract type: Full-Time Risk & Compliance Job ref: 59064 Date listed: 21/02/2017 View job and apply

Lead Designer R&E

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 59872 Date listed: 21/02/2017 Closing date: 31/03/2017 View job and apply

Senior Support Professional (Product Support)

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 58972 Date listed: 21/02/2017 Closing date: 03/03/2017 View job and apply

Quant Strategist (Quant)

Gurugram, Haryana, India RBS Contract type: Full-Time Information Technology Job ref: 59609 Date listed: 20/02/2017 Closing date: 20/03/2017 View job and apply

 
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