Applying to join our team
Giving our customers the best means hiring great people. Our application and selection process reflects that. We’ve designed it to make sure your skills and experiences are well matched to the role you’re applying for. It’s thorough, transparent, and fair to all.
We think it’s important that you have all the information and support you need to make a decision about starting a career with us. If you haven’t already, you can read about our strategy and our people to help you get more of an idea of who we are. And our blog posts are a great way to learn more about our people, businesses and culture.
If you decide you want to join us, start by taking a look through our current opportunities. You can search by keyword, location or job type to help you find the right role. And if you don’t find what you’re looking for now, remember that you can register with our Talent Network.
The selection process itself can be different depending on the type of role you apply for, which of our businesses it’s part of, and how senior it is. But when you apply you’ll typically go through the following stages:
When you’ve found the role you want, click the ‘Apply’ button to open the application form. We’ll ask you to upload your CV, and to enter your personal information including your email address. You’ll be able to use your email address later in the candidate log-in area to track your application. Please complete all the required fields in the form before you submit it, and make sure you give us as much information as possible to show why you’re right for the job.
Once we’ve reviewed your application and agreed your skills and experiences are a good fit, we’ll let you know we’re moving your application to the next stage. Feel free to ask any questions about the role, about us, or about the selection process at this stage.
Depending on the role, the selection stage might involve multiple interviews, including technical, HR or competency questions. Or we might ask you to complete an online work-style assessment as part of your application. Our recruitment team will explain exactly what the interview and assessment process will be.
If you’re successful in the selection process, we’ll make you an offer and give you a provisional start date. Your recruiter will keep in touch with you, and answer any questions you have. They’ll also support you with any steps involved to confirm your offer.
We carry out a number of checks on all our new starters. Most of the checks are on the personal information you’ve given us, such as address history. Depending on the role, we might also include additional checks, such as educational. Your offer of employment is conditional on clearing this process.
Welcome aboard! Once you’ve joined us we’ll give you a full induction to your role and how we work. We’ll also assign you an on-boarding partner to help you settle in.